Customers acknowledge and agree that in a case of non-working code or any trouble while entering the unlock code, our Customer Service will endeavor to solve any problem a customer may have while attempting to use our service. The customer should ask for support and we will put all our effort to find out a solution, either by providing a new unlock code if a mistake is established on our side, either to provide guidelines on how to enter the code. Successful unlocking lies solely with the customer and any refund is considered only in case of unavailable code.

Unlock codes are delivered via the internet browser. Customers will be automatically alerted via email to any change of status to their order. Customers should refer to specific details on delivery times of unlock codes before placing their order.
We cannot guarantee that our service will enable the target phone to operate on any specific network. The crtain phone will only work on certain networks because of different GSM frequencies.